Terms of use & terms of sale

1. About these terms

This website (www.apexrolls.com) belongs to Apex Rolls (India) Pvt. Ltd., Sherpur Road, Malerkotla 148023, Punjab, India ("we", "us"). By using the website you accept these terms. If you do not accept them, please do not use the website.

2. Using the website

• Use the website only for lawful purposes, such as learning about our products and contacting us.
• Do not try to break into, overload or disturb the website or the services behind it.
• Do not copy the content in bulk, or use the enquiry form to send spam or untrue information.
• Do not pretend to be someone else when you contact us.

3. Our content and marks

The text, drawings, 3D pictures, photos of our works and products, and the Apex Rolls name and emblem belong to us or are used with permission. You may view and print pages for your own business use. You may not copy, change or publish our content for other purposes without our written permission.

Some photos show general industrial scenes and are stock photos, used under the Unsplash License or the Pexels License. They illustrate a subject; they are not photos of our works. The photographers are:

• Photo by Morteza Mohammadi on Unsplash (Unsplash Licence)
• Photo by NIloy Tanvirul on Unsplash (Unsplash License)
• Photo by Bence Szemerey on Pexels (Pexels License)
• Photo by Kateryna Babaieva on Pexels (Pexels License)
• Photo by Kellen Riggin on Unsplash (Unsplash License)
• Photo by Willians Huerta on Pexels (Pexels License)
• Photo by Maxim Tolchinskiy on Unsplash (Unsplash License)
• Photo by Apex 360 on Unsplash (Unsplash License)
• Photo by Mina Rad on Unsplash (Unsplash License)

4. Information on the website

We keep the information on this website as accurate and current as we can. It is general information, not an offer to sell. A contract exists only when we confirm an order in writing (Part B). Please read Part C before you rely on technical data.

5. Links to other websites

The website links to other services, for example WhatsApp, Google Maps and OpenStreetMap. We are not responsible for their content or their privacy practices.

6. Changes and availability

We may change, pause or stop any part of the website at any time. We do not promise that it will always be available or free from errors.

7. General

These terms apply to all quotations, orders and supplies of rolls, fibre products and related goods and services by Apex Rolls (India) Pvt. Ltd. ("the Company") to its customers. They apply unless the Company agrees other terms in writing. Terms printed on a customer's order do not apply unless the Company accepts them in writing.

8. Quotations and orders

• Quotations are valid for 30 days unless they say otherwise.
• An order is binding only when the Company confirms it in writing.
• Rolls are made to the customer's drawings and specifications. The customer is responsible for the accuracy of the drawings, groove designs, dimensions and application data that it supplies.
• Changes after order confirmation need the Company's written agreement and may change the price and the delivery date.

9. Specifications, tests and certificates

Goods are made to the grade, hardness range, chemical composition and dimensions agreed at order confirmation, within normal manufacturing tolerances. Each dispatch comes with the test certificates agreed for the order (for example chemistry, hardness and dynamic balance).

10. Prices, taxes and payment

• Prices are ex-works Malerkotla unless the quotation says otherwise.
• GST, other taxes and duties, packing, freight and insurance are extra unless the quotation includes them.
• Payment is due as agreed at order confirmation.
• The Company may charge interest on overdue amounts at prevailing bank rates, and may hold further deliveries until overdue amounts are paid.
• The goods remain the Company's property until they are paid for in full.

11. Delivery and risk

Delivery dates are estimates given in good faith. Risk in the goods passes to the customer when they leave the Company's works, unless the Company agrees otherwise in writing. Unless agreed, the customer arranges transit insurance.

12. Inspection and claims

• The customer should inspect the goods on arrival.
• Visible damage, shortages or defects must be reported in writing within 15 days of arrival, with photos where possible.
• Hidden defects must be reported in writing as soon as they are found, within the warranty period.
• Goods may be returned only with the Company's written agreement.

13. Warranty

The Company warrants that its rolls conform to the agreed specification and are free from manufacturing defects. If a roll is shown to be defective, the Company will, at its option, repair it, replace it or credit its price. This is the customer's only remedy under the warranty.

The warranty does not cover:

• Normal wear.
• Damage from mill accidents, cobbles, overloading or incorrect mill settings.
• Failure of cooling, incorrect mounting, or use outside the agreed application.
• Improper storage, handling or transport after the goods left the Company's works.
• Goods changed or repaired by others without the Company's written agreement.

14. Limitation of liability

The Company's total liability for any order is limited to the invoice value of the goods concerned. The Company is not liable for indirect or consequential loss, including loss of production, profit or contracts. Nothing in these terms limits liability that cannot be limited by law.

15. Events outside our control

The Company is not liable for delay or failure caused by events outside its reasonable control — for example natural disasters, epidemics, war, government action, strikes, power cuts, shortages of raw materials or transport disruption. Delivery dates move by the length of such an event.

16. Drawings and confidentiality

The Company keeps customer drawings and specifications confidential and uses them only to quote for, make and test the customer's goods. It may share them, under a duty of confidentiality, with partner foundries and workshops that make parts of the order.

17. Buy-back of worn rolls and scrap

Buying back end-of-life rolls and selling machining scrap are separate transactions, on terms agreed for each case.

18. Governing law and courts

These terms are governed by the laws of India. The courts at Malerkotla / Sangrur (Punjab) have exclusive jurisdiction over any dispute.

19. Changes to these terms

The Company may update these terms. The terms in force on the date of the order confirmation apply to that order. The date at the top of this page shows the last update.

20. Technical information

Technical information on this website — including composition ranges, hardness values, sizes and the recommended roll grades for each mill and stand — is typical and for general guidance only. The exact specification is confirmed at quotation and order stage, against the customer's drawings and application.

The 3D pictures and drawings on this website are illustrations. They show how rolls are made and used; they are not to scale and are not specifications.

21. No reliance

The Company accepts no liability for decisions made only on the basis of this website. Please ask us for a quotation or for technical advice for your application. Product names and trademarks of others belong to their owners.

22. Contact

Apex Rolls (India) Pvt. Ltd., Sherpur Road, Malerkotla 148023, Punjab, India. Email sales@apexrolls.com, phone +91 94170 12679.